We have deployed a fix to allow for automated conversion between formats for clients, and will be applying the fix to previously submitted withdrawals.
Posted Nov 19, 2020 - 08:50 CST
Identified
BCH withdrawals for certain clients will be delayed due to issues with legacy address formats no longer being accepted.
Posted Nov 18, 2020 - 20:46 CST
This incident affected: Deposits & Withdrawals (Digital Asset Withdrawals).