All Systems Operational

About This Site

Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.

Uptime over the past 90 days. View historical uptime.
Core Resources Operational
90 days ago
99.99 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
TRANSACT Operational
90 days ago
100.0 % uptime
Today
TRADING Operational
90 days ago
100.0 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
99.97 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
ONBOARDING Operational
90 days ago
100.0 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
100.0 % uptime
Today
PROFILE Operational
90 days ago
100.0 % uptime
Today
CRYPTO BUY & SELL Operational
90 days ago
100.0 % uptime
Today
FUND Operational
90 days ago
100.0 % uptime
Today
CRYPTO ACCOUNT LINK Operational
90 days ago
100.0 % uptime
Today
CLOB Operational
90 days ago
100.0 % uptime
Today
FIX Gateway Operational
90 days ago
100.0 % uptime
Today
REST Gateway Operational
90 days ago
100.0 % uptime
Today
Web Applications Operational
90 days ago
99.99 % uptime
Today
Client Portal Operational
90 days ago
99.98 % uptime
Today
Secondary Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.99 % uptime
Today
Websockets Operational
90 days ago
100.0 % uptime
Today
Balance Subscription Operational
90 days ago
100.0 % uptime
Today
Price Subscription Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
PAYMENTS Operational
90 days ago
100.0 % uptime
Today
ACCOUNT FUNDING Operational
90 days ago
100.0 % uptime
Today
TRADES Operational
90 days ago
100.0 % uptime
Today
ASSETS Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 2, 2026
Degraded Performance: Account Funding SDK
Resolved - This incident has been resolved.
Jun 2, 14:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 14:40 UTC
Identified - We are currently investigating an issue with our Account Funding SDK. Some users may experience intermittent loading issues or a blank screen when attempting to fund their accounts.

Our engineering team is actively diagnosing the root cause. We apologize for the inconvenience and will provide another update as soon as more information is available.
Jun 2, 13:14 UTC
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Degraded Client Portal Performance
Resolved - A fix has been implemented and our Client Portal is functioning as expected.
May 29, 00:48 UTC
Investigating - We are investigating an issue preventing users from accessing the Client Portal; API calls are not impacted.

We will provide updates as they become available
May 28, 23:22 UTC
May 28, 2026
May 27, 2026
Developer documentation site unavailable
Resolved - This incident has been resolved.
May 27, 21:47 UTC
Update - Our third-party documentation hosting provider is still experiencing intermittent issues. We are actively monitoring the situation.
May 27, 17:48 UTC
Update - A fix has been implemented and access to our documentation has been restored. We are still monitoring the situation and will provide additional updates as soon as possible.
May 27, 16:17 UTC
Monitoring - We are aware that our developer documentation site is currently unavailable. The issue has been traced to our third-party documentation hosting provider, which is experiencing an ongoing outage on their side.

The zerohash API and platform are not affected — trading, settlement, withdrawals, and all platform operations are running normally.

We are monitoring our provider's status page and will post an update as soon as service is restored.
May 27, 15:35 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Delayed ETH Withdrawals & Deposits
Resolved - All impacted transactions have now been confirmed on-chain.
May 22, 17:03 UTC
Identified - We are aware of a delay of processing Ethereum (ETH) crypto withdrawals. We have identified the issue and are currently working on a fix. Impacted transactions will be confirmed on-chain automatically following issue resolution.
May 22, 16:51 UTC
May 21, 2026

No incidents reported.

May 20, 2026
Delayed Solana Withdrawals & Deposits
Resolved - All impacted transactions have now been confirmed on-chain.
May 20, 00:35 UTC
Identified - We are aware of a delay of processing Solana (SOL) crypto withdrawals. We have identified the issue and are currently working on a fix. Impacted transactions will be confirmed on-chain automatically following issue resolution.
May 19, 23:57 UTC
May 19, 2026
← Incident History Powered by Atlassian Statuspage