All Systems Operational

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Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.

Uptime over the past 90 days. View historical uptime.
Core Resources Operational
90 days ago
99.82 % uptime
Today
PARTICIPANTS Operational
90 days ago
99.84 % uptime
Today
TRANSACT Operational
90 days ago
99.84 % uptime
Today
TRADING Operational
90 days ago
99.44 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
ONBOARDING Operational
90 days ago
100.0 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
100.0 % uptime
Today
PROFILE Operational
90 days ago
100.0 % uptime
Today
CRYPTO BUY & SELL Operational
90 days ago
100.0 % uptime
Today
FUND Operational
90 days ago
100.0 % uptime
Today
CRYPTO ACCOUNT LINK Operational
90 days ago
100.0 % uptime
Today
CLOB Operational
90 days ago
100.0 % uptime
Today
FIX Gateway Operational
90 days ago
100.0 % uptime
Today
REST Gateway Operational
90 days ago
100.0 % uptime
Today
Web Applications Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Secondary Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Websockets Operational
90 days ago
100.0 % uptime
Today
Balance Subscription Operational
90 days ago
100.0 % uptime
Today
Price Subscription Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
PAYMENTS Operational
90 days ago
100.0 % uptime
Today
ACCOUNT FUNDING Operational
90 days ago
100.0 % uptime
Today
TRADES Operational
90 days ago
100.0 % uptime
Today
ASSETS Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Delayed ETH/ERC-20 Withdrawals
Resolved - All impacted transactions have now been confirmed on-chain.
Feb 7, 00:32 UTC
Identified - We are aware of a delay of processing ETH and ERC-20 crypto withdrawals. We are actively investigating the issue with our MPC provider, and will provide updates as soon as we can. Impacted transactions will be confirmed on-chain automatically following issue resolution.
Feb 6, 23:40 UTC
Feb 6, 2026
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
Withdrawal Delays Due to Gas Spike
Resolved - We have successfully boosted all ETH stuck withdrawals and are now out on chain.

Thank you for your patience.
Feb 2, 18:11 UTC
Update - Update: 
 
Our engineering team has deployed a fix and based on the oldest transactions, we are now slowly processing these as expected. 
 
Please be aware that due to the volume of these transactions, it will take time to get these out, but bear with us we will keep you updated.
Feb 2, 16:11 UTC
Update - Status Update:
We recently deployed a fix for the incident. However, monitoring shows that only a small number of transactions have been processed on-chain. In addition to the initial implementation, our engineering team is developing an improved solution to address the remaining issues. We will keep you updated.
Feb 2, 15:21 UTC
Update - Update on stuck transactions: We identified an issue with the boost API that delayed our recovery timeline. A fix is still currently being implemented. Once finalized, all queued transactions will clear on-chain.
We will keep you updated.
Feb 2, 13:45 UTC
Update - We are actively addressing the stuck transactions. An issue with the transaction boost API delayed initial recovery efforts, but a fix is currently being implemented. Once resolved, all queued transactions will be processed on-chain. Thank you for your patience.
Feb 2, 12:06 UTC
Update - We are continuing to work on speeding up the oldest transactions in order to clear the backlog affected by this spike in Gas fees.
Feb 2, 10:09 UTC
Update - We are continuing to monitor the GAS fee and work on speeding up the process. Currently the withdrawals are still pending on chain and we will let you know once they are confirmed on chain.
Feb 2, 07:39 UTC
Update - We are still monitoring the GAS spike and working with our MPC provider to speed up the low fee transactions. We will keep you updated with the progress and let you know once the withdrawals are out on chain.
Feb 2, 05:25 UTC
Monitoring - Our team is aware of delays with processing withdrawals on BTC, ETH, USDC and USDT due to a spike in Gas / Fee. Impacted withdrawals will be confirmed on-chain once Gas / Fee price come back down. Updates will be provided as we progress.
Feb 2, 04:13 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

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