All Systems Operational

About This Site

Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.

Uptime over the past 90 days. View historical uptime.
Core Resources Operational
90 days ago
99.99 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
TRANSACT Operational
90 days ago
100.0 % uptime
Today
TRADING Operational
90 days ago
100.0 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
99.97 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
100.0 % uptime
Today
ONBOARDING Operational
90 days ago
100.0 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
100.0 % uptime
Today
PROFILE Operational
90 days ago
100.0 % uptime
Today
CRYPTO BUY & SELL Operational
90 days ago
100.0 % uptime
Today
FUND Operational
90 days ago
100.0 % uptime
Today
CRYPTO ACCOUNT LINK Operational
90 days ago
100.0 % uptime
Today
CLOB Operational
90 days ago
100.0 % uptime
Today
FIX Gateway Operational
90 days ago
100.0 % uptime
Today
REST Gateway Operational
90 days ago
100.0 % uptime
Today
Web Applications Operational
90 days ago
99.99 % uptime
Today
Client Portal Operational
90 days ago
99.98 % uptime
Today
Secondary Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.99 % uptime
Today
Websockets Operational
90 days ago
100.0 % uptime
Today
Balance Subscription Operational
90 days ago
100.0 % uptime
Today
Price Subscription Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
99.97 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
PAYMENTS Operational
90 days ago
100.0 % uptime
Today
ACCOUNT FUNDING Operational
90 days ago
100.0 % uptime
Today
TRADES Operational
90 days ago
100.0 % uptime
Today
ASSETS Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2026

No incidents reported today.

Jun 29, 2026
Delays processing withdrawals, deposits, executions and trades
Resolved - This incident has been resolved.
Jun 29, 21:47 UTC
Update - Update: Account balances and withdrawals are fixed and flowing as expected.

We're still processing the backlogged webhooks from the downtime window, but new account balance updates are flowing through normally.
Jun 29, 19:10 UTC
Monitoring - A fix has been implemented and our primary services have recovered. We are now actively processing the backlog of impacted transactions. Thank you for your continued patience while we finalize the cleanup.
Jun 29, 18:03 UTC
Update - We are continuing to actively work toward a resolution on this issue. Our team is in direct communication with a 3rd party provider and are working collaboratively to expedite a fix.

We sincerely apologize for the inconvenience and appreciate your continued patience.
Jun 29, 17:22 UTC
Update - We are continuing to work on this issue. Account balance update webhooks are being queued and will be delivered upon issue resolution
Jun 29, 15:22 UTC
Update - We are continuing to work on a fix for this issue.
Jun 29, 14:06 UTC
Identified - We are currently investigating delays in settling crypto withdrawals, deposits, executions and trades
Jun 29, 14:05 UTC
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Delay in Crediting Deposits on Polygon Network
Resolved - We've rescanned and have fully caught up on all Polygon blocks; all deposits have now been confirmed.
Jun 26, 00:09 UTC
Identified - We have identified an issue with the system we use to detect and credit digital asset deposits automatically on the Polygon network. During this time, there may be delays in applying digital asset deposits to their intended accounts. There is no risk of missed or lost deposits and all assets sent to zerohash wallets are safe.

We appreciate your patience while we resolve this issue.
Jun 25, 20:06 UTC
Jun 25, 2026
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Delays in processing Crypto Withdrawals
Resolved - This incident has been resolved.
Jun 22, 15:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 15:03 UTC
Identified - Update: The issue stems to our MPC provider partner which is currently experiencing in processing outgoing transactions. Multiple crypto currencies are now affected by these delays.
Jun 22, 14:50 UTC
Update - We are continuing to investigate this issue.
Jun 22, 14:34 UTC
Investigating - We've noticed an increased delay in processing Solana Withdrawals. Our team is now currently investigating.
We will keep you posted.
Jun 22, 14:34 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Delayed Stellar (XLM) Withdrawals & Deposits
Resolved - All impacted transaction have been confirmed on-chain.
Jun 18, 22:29 UTC
Identified - We are aware of a delay of processing crypto withdrawals on Stellar (XLM) network. We have identified the issue and are currently working on a fix. Impacted transactions will be confirmed on-chain automatically following issue resolution.
Jun 18, 21:49 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

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