Welcome to the center for Zero Hash's health. Listed below are the various institutional-grade components, applications, and services that keep Zero Hash operational.
PROD - REST API
?
Operational
90 days ago
99.98
% uptime
Today
PROD - /index
Operational
90 days ago
100.0
% uptime
Today
PROD - /trades
?
Operational
90 days ago
99.97
% uptime
Today
PROD - /positions
Operational
90 days ago
100.0
% uptime
Today
PROD - /accounts
Operational
90 days ago
99.97
% uptime
Today
PROD - /deposits
?
Operational
90 days ago
99.97
% uptime
Today
PROD - /withdrawals
?
Operational
90 days ago
99.97
% uptime
Today
PROD - /transfers
?
Operational
90 days ago
100.0
% uptime
Today
PROD - /participants
Operational
90 days ago
99.97
% uptime
Today
PROD - /liquidity
Operational
90 days ago
99.97
% uptime
Today
PROD - /payments
?
Operational
90 days ago
99.97
% uptime
Today
PROD - /rewards
?
Operational
90 days ago
100.0
% uptime
Today
PROD - /awards
?
Operational
90 days ago
100.0
% uptime
Today
PROD - /convert_withdraw
Operational
90 days ago
100.0
% uptime
Today
PROD - Websocket API
Operational
90 days ago
100.0
% uptime
Today
PROD - Balances Socket Feed
Operational
90 days ago
100.0
% uptime
Today
PROD - Prices Socket Feed
?
Operational
90 days ago
100.0
% uptime
Today
PROD - FIX API
Operational
90 days ago
100.0
% uptime
Today
PROD - FIX STP Gateways
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Deposits & Withdrawals
?
Operational
90 days ago
99.95
% uptime
Today
PROD - Digital Asset Deposits
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Digital Asset Withdrawals
?
Operational
90 days ago
99.83
% uptime
Today
PROD - Fiat Deposits
Operational
90 days ago
100.0
% uptime
Today
PROD - Fiat Withdrawals
Operational
90 days ago
100.0
% uptime
Today
PROD - Web Applications
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Portal
?
Operational
90 days ago
100.0
% uptime
Today
PROD - Reporting
?
Operational
90 days ago
100.0
% uptime
Today
Website
?
Operational
90 days ago
100.0
% uptime
Today
Auth0 Multi Factor Authentication
?
Operational
Production Gateway
?
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB FIX Order Placement
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB FIX Market Data
Operational
90 days ago
100.0
% uptime
Today
PROD - Market Data
Operational
90 days ago
100.0
% uptime
Today
PROD - /market_data/ohlcv
?
Operational
90 days ago
100.0
% uptime
Today
PROD - KYC Service
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
May 6, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 00:00 UTC
Scheduled -
Please be advised that our MPC provider will be performing scheduled maintenance on May 6th, 2025, in our production environment. The maintenance involves upgrading the Bitcoin Cash (BCH) mainnet. During this period, all activities on the BCH blockchain facilitated by our MPC provider will be temporarily halted. The upgrade is expected to last 1 hour, all the activities will be re-enabled after the upgrade.
May 5, 00:28 UTC
Completed -
The scheduled maintenance has been completed.
May 4, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 09:00 UTC
Scheduled -
Bitcoin Cash (BCH) will be undergoing an infrastructure maintenance on May 4, 2025 at 09:00 UTC. The maintenance window is expected to last 1 hour. During this window, BCH deposits and withdrawals will be queued up, and will be processed once the maintenance is complete.
Trading and execution services for BCH will remain available during this maintenance period.
May 4, 08:30 UTC
Resolved -
This incident has been resolved. Delayed trades are settled as of now.
Apr 29, 06:04 UTC
Investigating -
We have identified delays in processing trades settlement and our team is actively investigating. We will keep you updated with the progress and confirm once the issue is resolved.
Apr 29, 05:48 UTC