Update - Incident Updates Withdrawal Processing: We have successfully resolved the bottleneck affecting pending withdrawals. All previously stuck transactions are now confirmed on-chain. Balance & Notification Sync: Our engineering team has pinpointed the root cause of the current synchronization lag. We have identified the specific count of missed versions causing the discrepancy in account balances updates. We will keep you updated.
Mar 23, 2026 - 17:32 UTC
Identified - We are currently investigating an issue involving delayed withdrawals originating at approximately 12:00 UTC. This appears to be concurrent with a known service disruption affecting account balances notification updates.
Mar 23, 2026 - 15:28 UTC
Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.
Core Resources
Operational
90 days ago
99.83
% uptime
Today
PARTICIPANTS
Operational
90 days ago
99.84
% uptime
Today
TRANSACT
Operational
90 days ago
99.84
% uptime
Today
TRADING
Operational
90 days ago
99.47
% uptime
Today
DEPOSIT & WITHDRAWAL
Operational
90 days ago
100.0
% uptime
Today
ACCOUNTS
Operational
90 days ago
100.0
% uptime
Today
SDK
Operational
90 days ago
100.0
% uptime
Today
ONBOARDING
Operational
90 days ago
100.0
% uptime
Today
DEPOSIT & WITHDRAWAL
Operational
90 days ago
100.0
% uptime
Today
PROFILE
Operational
90 days ago
100.0
% uptime
Today
CRYPTO BUY & SELL
Operational
90 days ago
100.0
% uptime
Today
FUND
Operational
90 days ago
100.0
% uptime
Today
CRYPTO ACCOUNT LINK
Operational
90 days ago
100.0
% uptime
Today
CLOB
Operational
90 days ago
100.0
% uptime
Today
FIX Gateway
Operational
90 days ago
100.0
% uptime
Today
REST Gateway
Operational
90 days ago
100.0
% uptime
Today
Web Applications
Operational
90 days ago
100.0
% uptime
Today
Client Portal
Operational
90 days ago
100.0
% uptime
Today
Secondary Portal
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Websockets
Operational
90 days ago
100.0
% uptime
Today
Balance Subscription
Operational
90 days ago
100.0
% uptime
Today
Price Subscription
Operational
90 days ago
100.0
% uptime
Today
Webhooks
Degraded Performance
90 days ago
100.0
% uptime
Today
PARTICIPANTS
Operational
90 days ago
100.0
% uptime
Today
PAYMENTS
Operational
90 days ago
100.0
% uptime
Today
ACCOUNT FUNDING
Operational
90 days ago
100.0
% uptime
Today
TRADES
Operational
90 days ago
100.0
% uptime
Today
ASSETS
Operational
90 days ago
100.0
% uptime
Today
ACCOUNTS
Degraded Performance
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 23, 2026
Unresolved incident: Delayed withdrawals and Account Balances Notifications Sync Issue.
Completed -
The scheduled maintenance has been completed.
Mar 22, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 10:00 UTC
Scheduled -
Canton Mainnet will be undergoing a network upgrade on March 22nd, 2026 at 10:00 UTC. The upgrade expected to last 1 hour. Activity on Canton will be halted during this time, with deposits and withdrawals to be queued and processed once the maintenance is complete.
Mar 16, 16:18 UTC