All Systems Operational

About This Site

Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.

Uptime over the past 90 days. View historical uptime.
Core Resources Operational
90 days ago
99.99 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
TRANSACT Operational
90 days ago
99.99 % uptime
Today
TRADING Operational
90 days ago
99.99 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
100.0 % uptime
Today
SDK Operational
90 days ago
99.99 % uptime
Today
ONBOARDING Operational
90 days ago
100.0 % uptime
Today
DEPOSIT & WITHDRAWAL Operational
90 days ago
99.97 % uptime
Today
PROFILE Operational
90 days ago
100.0 % uptime
Today
CRYPTO BUY & SELL Operational
90 days ago
100.0 % uptime
Today
FUND Operational
90 days ago
100.0 % uptime
Today
CRYPTO ACCOUNT LINK Operational
90 days ago
100.0 % uptime
Today
CLOB Operational
90 days ago
100.0 % uptime
Today
FIX Gateway Operational
90 days ago
100.0 % uptime
Today
REST Gateway Operational
90 days ago
100.0 % uptime
Today
Web Applications Operational
90 days ago
99.99 % uptime
Today
Client Portal Operational
90 days ago
99.98 % uptime
Today
Secondary Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.99 % uptime
Today
Websockets Operational
90 days ago
100.0 % uptime
Today
Balance Subscription Operational
90 days ago
100.0 % uptime
Today
Price Subscription Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
99.97 % uptime
Today
PARTICIPANTS Operational
90 days ago
100.0 % uptime
Today
PAYMENTS Operational
90 days ago
100.0 % uptime
Today
ACCOUNT FUNDING Operational
90 days ago
100.0 % uptime
Today
TRADES Operational
90 days ago
100.0 % uptime
Today
ASSETS Operational
90 days ago
100.0 % uptime
Today
ACCOUNTS Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 31, 2026

No incidents reported today.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Delays In Broadcasting XRP Withdrawals
Resolved - This incident has now been resolved
Jul 29, 12:31 UTC
Monitoring - Our MPC technology provider is investigating an issue finalizing transactions on the XRP network

Withdrawals on the network are delayed, and will be sent on-chain automatically following issue resolution
Jul 29, 11:36 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Scheduled Maintenance - CLOB
Completed - The scheduled maintenance has been completed.
Jul 21, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 10:00 UTC
Scheduled - Please be advised that we will be performing maintenance on the Central Limit Order Book (CLOB) in the following time window:

- Tuesday, July 21 at 6AM ET

During the maintenance window, all FIX connections to the CLOB will be temporarily disconnected. Users should expect a total downtime of approximately 15 minutes. Please note that sequence numbers will be reset as a result of this maintenance.

Please contact us if you have any questions, or experience issues reconnecting after the window.
Jul 8, 18:14 UTC

Jul 20, 2026

High Rrror Rate on RFQ and convert_withdraw Endpoints
Resolved - This incident has been resolved. All impacted services are operational and stable. Thanks for your patience while we work through this and feel free to reach out to support if you have any questions.
Jul 20, 07:44 UTC
Monitoring - A fix has been implemented and the affected endpoints were back up at around 07:00 UTC. We are monitoring the services and will update once confirming issue is fully resolved.
Jul 20, 07:14 UTC
Investigating - We are aware of high 503 error rate on /liquidity, /payment and /convert_withdraw endpoints. The team is actively looking into this and we will provide an update in 30 mins. Meanwhile RFQ requests and executions will be affected.
Jul 20, 06:35 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage