Welcome to the center for Zero Hash's health. Listed below are the various institutional-grade components, applications, and services that keep Zero Hash operational.
PROD - REST API
REST API infrastructure.
Operational
90 days ago
99.99
% uptime
Today
PROD - /index
Operational
90 days ago
100.0
% uptime
Today
PROD - /trades
Operational
90 days ago
99.99
% uptime
Today
PROD - /positions
Operational
90 days ago
99.99
% uptime
Today
PROD - /accounts
Operational
90 days ago
99.99
% uptime
Today
PROD - /deposits
Node performance issues have been resolved.
Operational
90 days ago
100.0
% uptime
Today
PROD - /withdrawals
We are experiencing degraded infrastructure performance, driving delays in withdrawals being sent on-chain
Operational
90 days ago
100.0
% uptime
Today
PROD - /transfers
Transfers Endpoints
Operational
90 days ago
99.99
% uptime
Today
PROD - /participants
Operational
90 days ago
100.0
% uptime
Today
PROD - /liquidity
Operational
90 days ago
99.98
% uptime
Today
PROD - /payments
Payment Endpoints
Operational
90 days ago
100.0
% uptime
Today
PROD - /rewards
Reward Endpoints
Operational
90 days ago
100.0
% uptime
Today
PROD - /awards
Awards Endpoint
Operational
90 days ago
100.0
% uptime
Today
PROD - /convert_withdraw
Operational
90 days ago
99.98
% uptime
Today
PROD - Websocket API
Operational
90 days ago
100.0
% uptime
Today
PROD - Balances Socket Feed
Operational
90 days ago
100.0
% uptime
Today
PROD - Prices Socket Feed
Prices Socket Feed
Operational
90 days ago
100.0
% uptime
Today
PROD - FIX API
Operational
90 days ago
100.0
% uptime
Today
PROD - FIX STP Gateways
FIX STP Gateways
Operational
90 days ago
100.0
% uptime
Today
PROD - Deposits & Withdrawals
The secure infrastructure that facilitates on-chain transaction processing and Zero Hash's access to banking services.
Operational
90 days ago
100.0
% uptime
Today
PROD - Digital Asset Deposits
The root cause has been identified, and we are currently working on a fix.
Operational
90 days ago
100.0
% uptime
Today
PROD - Digital Asset Withdrawals
We are currently experiencing a delay in processing withdrawals, and are working to resolve.
Operational
90 days ago
100.0
% uptime
Today
PROD - Fiat Deposits
Operational
90 days ago
100.0
% uptime
Today
PROD - Fiat Withdrawals
Operational
90 days ago
100.0
% uptime
Today
PROD - Web Applications
Websites and web-based applications.
Operational
90 days ago
100.0
% uptime
Today
PROD - Portal
Centralized page for administration, fund management and reporting for all participants.
Operational
90 days ago
100.0
% uptime
Today
PROD - Reporting
PROD - Reporting Exports
Operational
90 days ago
100.0
% uptime
Today
Website
The public website.
Operational
90 days ago
100.0
% uptime
Today
Auth0 Multi Factor Authentication
Auth0's MFA system for access to Seed CX web applications.
Operational
Production Gateway
Connectivity to our APIs and Portal
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB FIX Order Placement
Operational
90 days ago
100.0
% uptime
Today
PROD - CLOB FIX Market Data
Operational
90 days ago
100.0
% uptime
Today
PROD - Market Data
Operational
90 days ago
100.0
% uptime
Today
PROD - /market_data/ohlcv
OHLCV market data endpoint
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Zero Hash will undergo a scheduled system maintenance on October 2nd at 07:00 UTC in our PROD environment lasting approximately 1 hour and 30 minutes. Services will remain operational, however during this time you may experience intermittent disruptions such as delays or intermittent errors for brief periods that can last a few minutes. Posted on
Sep 18, 2023 - 14:51 CDT
Completed -
The scheduled maintenance has been completed.
Sep 24, 10:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 07:01 CDT
Scheduled -
We will be updating our Slack integration on Sunday, September 24th from 5AM - 8AM PT. All communications through Zero Hash Slack channels will be unavailable during this time. If you have any urgent questions or require assistance for any issues, our team is still available via email at settlements@zerohash.com.
Sep 22, 10:54 CDT