All Systems Operational

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Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.

Uptime over the past 90 days. View historical uptime.
Core Resources Operational
PARTICIPANTS Operational
TRANSACT Operational
TRADING Operational
DEPOSIT & WITHDRAWAL Operational
ACCOUNTS Operational
SDK Operational
ONBOARDING Operational
DEPOSIT & WITHDRAWAL Operational
PROFILE Operational
CRYPTO BUY & SELL Operational
FUND Operational
CRYPTO ACCOUNT LINK Operational
CLOB Operational
FIX Gateway Operational
REST Gateway Operational
Web Applications Operational
Client Portal Operational
Secondary Portal Operational
Website Operational
Websockets Operational
Balance Subscription Operational
Price Subscription Operational
Webhooks Operational
PARTICIPANTS Operational
PAYMENTS Operational
ACCOUNT FUNDING Operational
TRADES Operational
ASSETS Operational
ACCOUNTS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 11, 2026

Elevated Error Rate on /trades
Resolved - A fix has been deployed and the GET /trades endpoint is operating normally. Please contact support if you need help. We apologize for the inconvenience.
Nov 11, 05:40 UTC
Update - We have identified the cause of the elevated error rates on the GET /trades endpoint: certain trade history requests are taking a long time to process, which reduces capacity for other requests. We are testing a fix. Some GET /trades requests may still fail or respond slowly; retrying with backoff is recommended. We will provide another update as soon as possible.
Nov 11, 02:52 UTC
Identified - We are identified an issue causing elevated error rates on the GET /trades endpoint, and our team is actively working on implementing a fix. We will provide additional updates as soon as possible.
Nov 11, 00:34 UTC

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Delayed Processing Crypto Withdrawals
Resolved - This incident has been resolved. Crypto withdrawal processing has returned to normal, and all queued transactions have been processed. We apologize for the delay and thank you for your patience.
Oct 31, 03:33 UTC
Monitoring - Crypto withdrawal processing has resumed and queued withdrawals are being sent. We’re monitoring while the remaining transactions complete.
Oct 31, 03:03 UTC
Identified - We’re aware that crypto withdrawals are currently delayed across multiple assets. Withdrawal requests are being accepted and safely queued, but they are not being sent to the blockchain at this time. Our team has identified the cause and is actively working to restore normal processing.
Oct 31, 02:48 UTC

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

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