Delay in Crediting Deposits on Polygon Network

Incident Report for zerohash

Resolved

We've rescanned and have fully caught up on all Polygon blocks; all deposits have now been confirmed.

Posted Jun 26, 2026 - 00:09 UTC

Identified

We have identified an issue with the system we use to detect and credit digital asset deposits automatically on the Polygon network. During this time, there may be delays in applying digital asset deposits to their intended accounts. There is no risk of missed or lost deposits and all assets sent to zerohash wallets are safe.

We appreciate your patience while we resolve this issue.

Posted Jun 25, 2026 - 20:06 UTC

This incident affected: Core Resources (DEPOSIT & WITHDRAWAL).