Internet Link Outage - NY4

Incident Report for Zero Hash

Resolved

This incident has been resolved.

Posted May 22, 2020 - 04:19 UTC

Monitoring

Power has been restored in NY4 and is being monitored

Posted May 22, 2020 - 04:12 UTC

Identified

Power outage reported at NY4. Technicians are on-site working to restore.

Posted May 22, 2020 - 04:02 UTC

Investigating

We are investigating an issue with the internet link out of NY4. This outage affects FIX order entry and marketdata feeds for VPN connections terminated in the NY4 datacenter.

Settlement and the API trading systems are unaffected.

Posted May 22, 2020 - 03:50 UTC