On November 15th at approximately 12:00 UTC, the Bitcoin Cash (BCH) blockchain is planning to undergo a hard fork. As this is a contentious hard fork, it is possible that there may be a chain-split between the two main BCH clients, BCHN and ABC. Currently, >70% of BCH blocks are signaling for BCHN; you can monitor miner signaling between the two here: (https://cash.coin.dance/blocks
At approximately 11:00am UTC, ZH will pause BCH deposits and withdrawals. After the fork has been completed and we are comfortable that the chain has stabilized and is operating as normal, BCH deposits and withdrawals will be re-enabled. The BCH ticker will represent the chain with the most work done.
Zero Hash will be pausing all BCH deposits and withdrawals approximately 12 hours prior to the fork and we will be monitoring chain stability before we restore services (“Paused period”).
Deposits may appear confirmed on the network, however clients will not see deposits appear on the Zero Hash system until the services is turned back on and our indexer starts catching up with the blockchain.
During the paused period, if you attempt a withdrawal, the TX will not be processed and sent out until services are restored.
Please let us know if there are any additional questions.
Status can be tracked here: https://status.zerohash.com/