Fund Withdrawal SDK fails to process tag-based withdrawals

Incident Report for zerohash

Resolved

This incident has been resolved.

Posted Aug 11, 2026 - 22:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 11, 2026 - 22:51 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 11, 2026 - 19:36 UTC

Investigating

We are currently investigating an issue affecting tag-based withdrawals made through our SDK. Our team is actively working on a resolution and will share updates as soon as possible.

Posted Aug 11, 2026 - 18:52 UTC

This incident affected: SDK (DEPOSIT & WITHDRAWAL).