Transactions and balance updates issues on Ethereum blockchain

Incident Report for Zero Hash

Resolved

This incident has been resolved.

Posted Aug 15, 2025 - 15:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 15, 2025 - 14:41 UTC

Identified

Our transaction processing infrastructure is currently experiencing an issue that is causing issues with finalizing transactions on Ethereum blockchain. We are actively investigating this issue.

Posted Aug 15, 2025 - 13:30 UTC

This incident affected: PROD - Deposits & Withdrawals (PROD - Digital Asset Withdrawals).