Intermittent Delays Processing Solana Withdrawals

Incident Report for Zero Hash

Resolved

All impacted Solana transactions have been processed.

Posted Jan 22, 2025 - 20:58 UTC

Update

We have seen new Solana transactions being processed successfully; our team is currently working on clearing the backlogged of impacted transactions. We are still actively monitoring our transaction queue.

Posted Jan 22, 2025 - 20:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 22, 2025 - 19:09 UTC

Investigating

We have detected a delay in processing Solana withdrawals. Our team is aware of the issue and its cause, and are actively monitoring the situation. Withdrawals will be re-sent on-chain automatically following issue resolution.

Posted Jan 22, 2025 - 17:29 UTC