API Gateway Timeouts

Incident Report for Zero Hash

Resolved

This incident has been resolved.

Posted Oct 31, 2022 - 15:54 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 31, 2022 - 14:18 CDT

Investigating

We are investigating an issue where API calls to the RFQ and convert_withdraw endpoints are returning error code 504 - Gateway time-out.

Posted Oct 31, 2022 - 13:58 CDT

This incident affected: PROD - REST API (PROD - /liquidity, PROD - /convert_withdraw).