Latency with transaction processing is being investigated
Incident Report for Zero Hash
Resolved
This incident has been resolved
Posted Nov 01, 2022 - 18:01 CDT
Monitoring
A fix has been implemented and we are monitoring
Posted Nov 01, 2022 - 17:04 CDT
Update
We are still seeing latency and continue to investigate.
Posted Nov 01, 2022 - 14:57 CDT
Update
A fix has been implemented and we are monitoring the results
Posted Nov 01, 2022 - 14:34 CDT
Update
The issue has been identified and a fix is being implemented.
Posted Nov 01, 2022 - 14:23 CDT
Investigating
Our transaction processing is currently experiencing an issue which is causing a delay in finalizing the transaction status. Additional information will follow as soon as possible.
Posted Nov 01, 2022 - 14:18 CDT
This incident affected: PROD - Deposits & Withdrawals (PROD - Digital Asset Deposits, PROD - Digital Asset Withdrawals).
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