Latency with transaction processing is being investigated
Incident Report for Zero Hash
Resolved
This incident has been resolved
Posted Nov 01, 2022 - 23:01 UTC
Monitoring
A fix has been implemented and we are monitoring
Posted Nov 01, 2022 - 22:04 UTC
Update
We are still seeing latency and continue to investigate.
Posted Nov 01, 2022 - 19:57 UTC
Update
A fix has been implemented and we are monitoring the results
Posted Nov 01, 2022 - 19:34 UTC
Update
The issue has been identified and a fix is being implemented.
Posted Nov 01, 2022 - 19:23 UTC
Investigating
Our transaction processing is currently experiencing an issue which is causing a delay in finalizing the transaction status. Additional information will follow as soon as possible.
Posted Nov 01, 2022 - 19:18 UTC
This incident affected: PROD - Deposits & Withdrawals (PROD - Digital Asset Deposits, PROD - Digital Asset Withdrawals).
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