Non ERC-20 Withdrawals Temporarily Paused
Incident Report for Zero Hash
This incident has been resolved.
Posted Nov 24, 2020 - 18:55 CST
Services have been restored. We are currently monitoring to ensure system stability.
Posted Nov 24, 2020 - 18:14 CST
The issue has been identified and a fix is being implemented.
Posted Nov 24, 2020 - 12:55 CST
We have temporarily paused withdrawals for all non-ERC-20 assets. We were seeing delayed withdrawals due to lower than needed fees being broadcasted to the network. The issue has been identified and the team is working on a fix.
Posted Nov 24, 2020 - 12:54 CST