Non ERC-20 Withdrawals Temporarily Paused
Incident Report for Zero Hash
Resolved
This incident has been resolved.
Posted Nov 24, 2020 - 18:55 CST
Monitoring
Services have been restored. We are currently monitoring to ensure system stability.
Posted Nov 24, 2020 - 18:14 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 24, 2020 - 12:55 CST
Investigating
We have temporarily paused withdrawals for all non-ERC-20 assets. We were seeing delayed withdrawals due to lower than needed fees being broadcasted to the network. The issue has been identified and the team is working on a fix.
Posted Nov 24, 2020 - 12:54 CST
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