Degraded performance in Trades and Deposits

Incident Report for Zero Hash

Resolved

Issues have been resolved.
Posted Nov 06, 2024 - 06:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 06, 2024 - 04:39 UTC

Investigating

We are currently experiencing delays with trade settlement and deposits, we have identified the issue and we are currently working to resolve.
Posted Nov 06, 2024 - 03:51 UTC
This incident affected: PROD - REST API (PROD - /trades, PROD - /deposits).