Elevated Error Rates on Withdrawal Endpoints

Incident Report for Zero Hash

Resolved

This incident has been resolved.

Posted Mar 27, 2024 - 12:40 CDT

Monitoring

We have implemented a fix and have seen errors subsiding. We will continue to monitor our systems to ensure that there is no recurrence, and will post another update once we confirm the issue has been fully resolved.

Posted Mar 27, 2024 - 12:17 CDT

Investigating

We are investigating an issue causing elevated error rates on our /convert_withdraw and /withdrawals endpoints. We apologize for the inconvenience and will share updates as soon as we can.

Posted Mar 27, 2024 - 11:52 CDT