ETH Withdrawal Delay

Incident Report for Zero Hash

Resolved

This incident has been resolved.

Posted Apr 08, 2021 - 07:15 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2021 - 15:23 CDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 05, 2021 - 15:15 CDT

Identified

Zero Hash is experiencing a delay in processing ETH withdrawals. We have identified the issue and are working to resolve.

Posted Apr 05, 2021 - 15:14 CDT

This incident affected: Settlements (Settlement Service).