Delayed Processing Crypto Withdrawals

Incident Report for zerohash

Resolved

This incident has been resolved. Crypto withdrawal processing has returned to normal, and all queued transactions have been processed. We apologize for the delay and thank you for your patience.

Posted Oct 31, 2026 - 03:33 UTC

Monitoring

Crypto withdrawal processing has resumed and queued withdrawals are being sent. We’re monitoring while the remaining transactions complete.

Posted Oct 31, 2026 - 03:03 UTC

Identified

We’re aware that crypto withdrawals are currently delayed across multiple assets. Withdrawal requests are being accepted and safely queued, but they are not being sent to the blockchain at this time. Our team has identified the cause and is actively working to restore normal processing.

Posted Oct 31, 2026 - 02:48 UTC

This incident affected: Core Resources (DEPOSIT & WITHDRAWAL).