Ethereum mainnet Berlin hard fork issue

Incident Report for Zero Hash

Resolved

This incident has been resolved.
Posted Apr 15, 2021 - 18:54 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 15, 2021 - 18:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2021 - 16:07 UTC

Investigating

We are currently experiencing an outage due to an issue in openethereum -
https://github.com/openethereum/openethereum/issues/353

We are looking into alternatives in order to resolve the issue.
Posted Apr 15, 2021 - 14:34 UTC
This incident affected: PROD - Deposits & Withdrawals (PROD - Digital Asset Deposits, PROD - Digital Asset Withdrawals).