Delays Processing SOL Withdrawals

Incident Report for Zero Hash

Resolved

This incident has been resolved.

Posted Aug 11, 2025 - 12:48 UTC

Monitoring

A fix has been implemented and new SOL transactions are successfully being processed. All delayed transactions will be processed shortly.

Posted Aug 11, 2025 - 12:00 UTC

Identified

The issue has been identified and we are working to implement a fix.

Posted Aug 11, 2025 - 10:51 UTC

Investigating

We are currently experience some delays in processing Solana withdrawals. We are investigating the root cause and are working through the queue. All impacted transactions will be confirmed on-chain once this incident has been resolved.

Posted Aug 11, 2025 - 09:44 UTC

This incident affected: PROD - Deposits & Withdrawals (PROD - Digital Asset Withdrawals).