Delays in ERC 20 withdraw processing

Incident Report for Zero Hash

Resolved

This incident has been resolved.

Posted Apr 15, 2021 - 03:05 CDT

Monitoring

A fix has been implemented and we are monitoring delayed withdrawals process on-chain.

Posted Apr 14, 2021 - 14:43 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 14, 2021 - 12:54 CDT

Investigating

We are seeing a delay in ERC20 withdrawals and are currently investigating.

Posted Apr 14, 2021 - 06:45 CDT

This incident affected: Settlements (Settlement Service).