New Incident: Delayed Withdrawals

Incident Report for Zero Hash

Resolved

Issues with withdrawals has been resolved, and delayed withdrawals have been processed. We will continue to actively monitor for any further disruptions.

Posted May 18, 2023 - 23:44 CDT

Monitoring

A fix has been implemented by our MPC Technology provider to resolve the issue & we are currently monitoring the results.

Posted May 18, 2023 - 21:27 CDT

Investigating

We are currently investigating the issue

Posted May 18, 2023 - 17:59 CDT

This incident affected: PROD - Deposits & Withdrawals (PROD - Digital Asset Withdrawals).