All Systems Operational

About This Site

Welcome to the center for Zero Hash's health. Listed below are the various institutional-grade components, applications, and services that keep Zero Hash operational.

Uptime over the past 90 days. View historical uptime.
PROD - REST API ? Operational
90 days ago
99.95 % uptime
Today
PROD - /index Operational
90 days ago
100.0 % uptime
Today
PROD - /trades ? Operational
90 days ago
100.0 % uptime
Today
PROD - /positions Operational
90 days ago
100.0 % uptime
Today
PROD - /accounts Operational
90 days ago
100.0 % uptime
Today
PROD - /deposits ? Operational
90 days ago
99.97 % uptime
Today
PROD - /withdrawals ? Operational
90 days ago
100.0 % uptime
Today
PROD - /transfers ? Operational
90 days ago
100.0 % uptime
Today
PROD - /participants Operational
90 days ago
100.0 % uptime
Today
PROD - /liquidity Operational
90 days ago
99.72 % uptime
Today
PROD - /payments ? Operational
90 days ago
100.0 % uptime
Today
PROD - /rewards ? Operational
90 days ago
100.0 % uptime
Today
PROD - /awards ? Operational
90 days ago
100.0 % uptime
Today
PROD - /convert_withdraw Operational
90 days ago
99.72 % uptime
Today
PROD - Websocket API Operational
90 days ago
100.0 % uptime
Today
PROD - Balances Socket Feed Operational
90 days ago
100.0 % uptime
Today
PROD - Prices Socket Feed ? Operational
90 days ago
100.0 % uptime
Today
PROD - FIX API Operational
90 days ago
100.0 % uptime
Today
PROD - FIX STP Gateways ? Operational
90 days ago
100.0 % uptime
Today
PROD - Deposits & Withdrawals ? Operational
90 days ago
100.0 % uptime
Today
PROD - Digital Asset Deposits ? Operational
90 days ago
100.0 % uptime
Today
PROD - Digital Asset Withdrawals ? Operational
90 days ago
100.0 % uptime
Today
PROD - Fiat Deposits Operational
90 days ago
100.0 % uptime
Today
PROD - Fiat Withdrawals Operational
90 days ago
100.0 % uptime
Today
PROD - Web Applications ? Operational
90 days ago
100.0 % uptime
Today
PROD - Portal ? Operational
90 days ago
100.0 % uptime
Today
PROD - Reporting ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Multi Factor Authentication ? Operational
Production Gateway ? Operational
90 days ago
100.0 % uptime
Today
PROD - CLOB Operational
90 days ago
100.0 % uptime
Today
PROD - CLOB FIX Order Placement Operational
90 days ago
100.0 % uptime
Today
PROD - CLOB FIX Market Data Operational
90 days ago
100.0 % uptime
Today
PROD - Market Data Operational
90 days ago
100.0 % uptime
Today
PROD - /market_data/ohlcv ? Operational
90 days ago
100.0 % uptime
Today
PROD - KYC Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Zero Hash Website Down
Resolved - This incident has been resolved.
Mar 25, 22:51 UTC
Monitoring - The fix was deployed and Zero Hash Website now operational. We are actively monitoring this incident.
Mar 25, 22:47 UTC
Identified - The issue was identified, this was caused by an urgent security advisory by Nginx where Zero Hash website was deployed.
Mar 25, 22:45 UTC
Update - We are continuing to investigate this issue.
Mar 25, 22:42 UTC
Update - We are continuing to investigate this issue.
Mar 25, 22:42 UTC
Update - We are continuing to investigate this issue.
Mar 25, 22:38 UTC
Update - We are continuing to investigate this issue.
Mar 25, 22:28 UTC
Investigating - For the time being, the Zero Hash Website(zerohash.com) is down. Investigation ongoing for the possible root cause of this incident.
Mar 25, 22:23 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Spike in Internal Server Errors on API Endpoint GET /assets
Resolved - A fix has been implemented and the GET /assets endpoint is operational again.
Mar 19, 16:29 UTC
Update - We have identified the root cause and are working on implementing a fix.
Mar 19, 15:17 UTC
Identified - We are currently investigating an issue causing 500 responses on the GET /assets endpoint
Mar 19, 15:01 UTC
Mar 18, 2025
Intermittent 5XX errors on Deposits and Assets Endpoints
Resolved - This incident has been resolved.
Mar 18, 20:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 18:59 UTC
Update - We are continuing to work on this issue. We have identified the root cause related to a recent deployment and are working on implementing a resolution promptly.
Mar 18, 17:57 UTC
Identified - We have identified an issue causing elevated 5XX error rates on GET /Assets and GET /Deposits.
Mar 18, 16:58 UTC
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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