All Systems Operational

About This Site

Welcome to the center for Zero Hash's health. Listed below are the various institutional-grade components, applications, and services that keep Zero Hash operational.

Uptime over the past 90 days. View historical uptime.
PROD - REST API ? Operational
90 days ago
100.0 % uptime
Today
PROD - /index Operational
90 days ago
100.0 % uptime
Today
PROD - /trades ? Operational
90 days ago
100.0 % uptime
Today
PROD - /positions Operational
90 days ago
100.0 % uptime
Today
PROD - /accounts Operational
90 days ago
100.0 % uptime
Today
PROD - /deposits ? Operational
90 days ago
100.0 % uptime
Today
PROD - /withdrawals ? Operational
90 days ago
100.0 % uptime
Today
PROD - /transfers ? Operational
90 days ago
100.0 % uptime
Today
PROD - /participants Operational
90 days ago
100.0 % uptime
Today
PROD - /liquidity Operational
90 days ago
100.0 % uptime
Today
PROD - /payments ? Operational
90 days ago
100.0 % uptime
Today
PROD - /rewards ? Operational
90 days ago
100.0 % uptime
Today
PROD - /awards ? Operational
90 days ago
100.0 % uptime
Today
PROD - /convert_withdraw Operational
90 days ago
100.0 % uptime
Today
PROD - Websocket API Operational
90 days ago
100.0 % uptime
Today
PROD - Balances Socket Feed Operational
90 days ago
100.0 % uptime
Today
PROD - Prices Socket Feed ? Operational
90 days ago
100.0 % uptime
Today
PROD - FIX API Operational
90 days ago
100.0 % uptime
Today
PROD - FIX STP Gateways ? Operational
90 days ago
100.0 % uptime
Today
PROD - Deposits & Withdrawals ? Operational
90 days ago
99.98 % uptime
Today
PROD - Digital Asset Deposits ? Operational
90 days ago
100.0 % uptime
Today
PROD - Digital Asset Withdrawals ? Operational
90 days ago
99.93 % uptime
Today
PROD - Fiat Deposits Operational
90 days ago
100.0 % uptime
Today
PROD - Fiat Withdrawals Operational
90 days ago
100.0 % uptime
Today
PROD - Web Applications ? Operational
90 days ago
100.0 % uptime
Today
PROD - Portal ? Operational
90 days ago
100.0 % uptime
Today
PROD - Reporting ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Auth0 Multi Factor Authentication ? Operational
Production Gateway ? Operational
90 days ago
100.0 % uptime
Today
PROD - CLOB Operational
90 days ago
100.0 % uptime
Today
PROD - CLOB FIX Order Placement Operational
90 days ago
100.0 % uptime
Today
PROD - CLOB FIX Market Data Operational
90 days ago
100.0 % uptime
Today
PROD - Market Data Operational
90 days ago
100.0 % uptime
Today
PROD - /market_data/ohlcv ? Operational
90 days ago
100.0 % uptime
Today
PROD - KYC Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 19, 2025

No incidents reported today.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
PROD/CERT Elevated Error Rate on /withdrawals/estimate_network_fee endpoint
Resolved - This incident has been resolved.
Oct 17, 00:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 17, 00:05 UTC
Investigating - We are investigating an issue causing the elevated error rate calls on /withdrawals/estimate_network_fee endpoint.
Oct 16, 22:56 UTC
Oct 16, 2025
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025
ETH Withdrawal Delays Due to Gas Spike
Resolved - All impacted transactions have now been confirmed on-chain.
Oct 13, 15:23 UTC
Update - We are continuing to monitor the situation as ETH withdrawals are being confirmed on chain slower than usual. We will continue to update as we progress.
Oct 13, 14:25 UTC
Monitoring - Our team is aware of delays with processing withdrawals on ETH due to a spike in Gas price. Impacted withdrawals will be confirmed on-chain once gas prices come back down. Updates will be provided as we progress.
Oct 13, 12:27 UTC
Oct 12, 2025

No incidents reported.

Oct 11, 2025
Intermittent Delays Processing Withdrawals
Resolved - This incident has been resolved.
Oct 11, 15:44 UTC
Identified - We have detected a delay in processing withdrawals. Our team is aware of the issue and its cause, and are actively monitoring the situation. Withdrawals will be re-sent on-chain automatically following issue resolution.
Oct 11, 14:57 UTC
PROD ETH/ ERC-20 withdrawal delays
Resolved - This incident has been resolved. Impacted withdrawals are now processed and confirmed on chain.
Oct 11, 05:10 UTC
Update - A solution is being implemented to expedite delayed ETH & ERC-20 transactions.
Oct 11, 02:51 UTC
Identified - Our team noticed a delay in processing ETH/ERC-20 crypto withdrawals. We have identified the issue and a fix is being implemented. We apologize for any inconvenience. We will keep you posted for any updates.
Oct 10, 23:20 UTC
Oct 10, 2025
ETH / ERC-20 Withdrawal Delays
Resolved - All impacted transactions have now been confirmed on-chain.
Oct 10, 16:51 UTC
Investigating - Our team is aware of a delay in processing ETH / ERC-20 withdrawals and are actively investigating. All impacted transactions will be confirmed on-chain automatically following issue resolution.
Oct 10, 16:23 UTC
Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

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