Resolved -
This incident has been resolved.
Oct 19, 08:04 UTC
Monitoring -
Fix has been implemented and we are monitoring the results.
Oct 19, 07:34 UTC
Update -
We are continuing to work on resolving this issue. We apologize for any inconvenience.
Oct 19, 06:49 UTC
Update -
We have seen successful throughput on our /accounts endpoint. Our team is still working on resolving the underlying insufficient credit errors.
Oct 19, 03:14 UTC
Update -
We are continuing to work on resolving this issue. We apologize for any inconvenience.
Oct 19, 01:20 UTC
Update -
We have seen successful throughput on our /liquidity/execute and /convert_withdraw/execute endpoints. Our team is still working on resolving the underlying insufficient credit errors.
Oct 18, 23:19 UTC
Update -
We are implementing a fix for this issue. During this time, we expect a high error rate for requests to /liquidity/execute and /convert_withdraw/execute endpoints. We apologize for any inconvenience this may cause.
Oct 18, 21:39 UTC
Identified -
We are aware of an issue impacting our liquidity services and incorrectly preventing users from completing transactions due to insufficient credit. We have identified the cause of the issue and are working towards implementing a fix. Please note that all assets in Zero Hash wallets are safe.
Oct 18, 19:09 UTC