Welcome to the zerohash Status Page. This is your official source for real-time operational status, system health updates, and scheduled maintenance announcements for zerohash.
Core Resources
Operational
90 days ago
99.99
% uptime
Today
PARTICIPANTS
Operational
90 days ago
100.0
% uptime
Today
TRANSACT
Operational
90 days ago
99.99
% uptime
Today
TRADING
Operational
90 days ago
99.99
% uptime
Today
DEPOSIT & WITHDRAWAL
Operational
90 days ago
100.0
% uptime
Today
ACCOUNTS
Operational
90 days ago
100.0
% uptime
Today
SDK
Operational
90 days ago
99.99
% uptime
Today
ONBOARDING
Operational
90 days ago
100.0
% uptime
Today
DEPOSIT & WITHDRAWAL
Operational
90 days ago
99.97
% uptime
Today
PROFILE
Operational
90 days ago
100.0
% uptime
Today
CRYPTO BUY & SELL
Operational
90 days ago
100.0
% uptime
Today
FUND
Operational
90 days ago
100.0
% uptime
Today
CRYPTO ACCOUNT LINK
Operational
90 days ago
100.0
% uptime
Today
CLOB
Operational
90 days ago
100.0
% uptime
Today
FIX Gateway
Operational
90 days ago
100.0
% uptime
Today
REST Gateway
Operational
90 days ago
100.0
% uptime
Today
Web Applications
Operational
90 days ago
99.99
% uptime
Today
Client Portal
Operational
90 days ago
99.98
% uptime
Today
Secondary Portal
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
99.99
% uptime
Today
Websockets
Operational
90 days ago
100.0
% uptime
Today
Balance Subscription
Operational
90 days ago
100.0
% uptime
Today
Price Subscription
Operational
90 days ago
100.0
% uptime
Today
Webhooks
Operational
90 days ago
99.97
% uptime
Today
PARTICIPANTS
Operational
90 days ago
100.0
% uptime
Today
PAYMENTS
Operational
90 days ago
100.0
% uptime
Today
ACCOUNT FUNDING
Operational
90 days ago
100.0
% uptime
Today
TRADES
Operational
90 days ago
100.0
% uptime
Today
ASSETS
Operational
90 days ago
100.0
% uptime
Today
ACCOUNTS
Operational
90 days ago
99.87
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Please be advised that we will be performing maintenance on the Central Limit Order Book (CLOB) in the following time window:
- Tuesday, July 21 at 6AM ET
During the maintenance window, all FIX connections to the CLOB will be temporarily disconnected. Users should expect a total downtime of approximately 15 minutes. Please note that sequence numbers will be reset as a result of this maintenance.
Please contact us if you have any questions, or experience issues reconnecting after the window. Posted on
Jul 08, 2026 - 18:14 UTC
Resolved -
This incident has been resolved. All impacted services are operational and stable. Thanks for your patience while we work through this and feel free to reach out to support if you have any questions.
Jul 20, 07:44 UTC
Monitoring -
A fix has been implemented and the affected endpoints were back up at around 07:00 UTC. We are monitoring the services and will update once confirming issue is fully resolved.
Jul 20, 07:14 UTC
Investigating -
We are aware of high 503 error rate on /liquidity, /payment and /convert_withdraw endpoints. The team is actively looking into this and we will provide an update in 30 mins. Meanwhile RFQ requests and executions will be affected.
Jul 20, 06:35 UTC